Tickets and Policies

We offer various programs, and we want you to be sure you are purchasing tickets for the program you want. When you proceed to our ticketing page – please take a moment to review the program information. Also make sure you know where the program is located. 

Important Information to Read Prior to Purchasing Tickets:

SkyNights Program:

EVENT ADDRESS: 9800 E SKI RUN ROAD, MT LEMMON, AZ 85619
Directions

  • A minimum age of 7 is required for our attendees. 
  • Late arrivals and early departures cannot be accommodated.  
  • No alcohol, vaping, or tobacco products are allowed on-site. 
  • Dress warmly – see additional information below.
  • During September to May - No shorts, no sandals or open-toed shoes.
  • Individuals needing disability-related accommodations should email mtlemmon.skycenter@gmail.com with the circumstances surrounding your request.
  • The University of Arizona requires each participant must complete our waiver form.

Weather Check-in at 10 am:

Participants will receive a call at 10 am on the day of your SkyNights program to confirm the program is taking place. Participant safety on the mountain is paramount.

  • Weather Options:
    • "Chance of Clear" Nights: If weather conditions are uncertain, we may offer a "chance of clear" program on Mount Lemmon with alternative activities and the possibility of stargazing if the skies clear. 
    • Guests who choose not to attend the "chance of clear" program may reschedule. 
  • Program Cancellation
    • In the event of severe weather, we will cancel the SkyNights program and offer a RemoteSky program in Tucson at our SkyCenter Science shop located at 8892 E. Tanque Verde, Southwest corner of Bear Canyon & Tanque Verde. This is a 90-minute program. Guests will receive a partial refund per ticket to reflect the price difference between the programs.
    • Guests who choose not to attend the RemoteSky program may still reschedule their SkyNights experience but will not be eligible for a refund.

Important Clothing Information:

Dress warmly, it is colder than you think! We recommend bringing a heavy winter COAT, SCARF, GLOVES, A HAT, with the ability to layer. Keep  in mind, this adventure is outside, after dark, and at the top of a 9,170-foot mountain. Temperatures are 25-30 degrees colder during the program versus in Tucson. The program is so much better if you are comfortable!

 

Policies:

Cancellation Policy: 

  • Small Groups (3 or less): 48 hours advance notice via email is required prior to your scheduled program date. Please attach to your confirmation email.
    • If less than 48 hours’ notice is provided, tickets are non-refundable we will try to reschedule your tickets based on availability. 
  • Large Groups (4 or more): 5 business days advance notice  via email prior to your originally scheduled program date. Please attach to your confirmation email.
    • If less than 5 business days' notice is provided, tickets are non-refundable, we will try to reschedule your tickets based on availability.

 

Refunds:

  • SkyNights Programs (September 2024 - June 2025) - Should the SkyNights program be cancelled due to weather we will first try and reschedule you to another date before providing a refund.
    • "Chance of Clear" Nights: If weather conditions are uncertain, we may offer a "chance of clear" program on Mount Lemmon with alternative activities and the possibility of stargazing if the skies clear.
  • Guests who choose not to attend the "chance of clear" program may reschedule or receive a 50% refund.
  • RemoteSky program will not be given if you go to the wrong location. The location is clearly stated on the ticket website and on your confirmation email. We will provide a dollar-for-dollar credit on your next ticket purchase. 
  • Astronomer Nights: If the program is cancelled due to weather, we will first try and reschedule. 

Contact Information 

 

Click here to purchase Tickets